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Payment Guide

 

Welcome to Jutedecory (hereinafter referred to as “we”). This Credit Card Payment Guide explains the applicable rules, procedures, and important notes when completing a payment using a credit card on our online store, helping you complete your order smoothly.

1. Supported Credit Card Types

We currently support several commonly used credit cards for online payments, such as Visa and MasterCard.

The specific credit card types available may vary and are subject to what is displayed on the checkout page.

2. Basic Credit Card Payment Process

When paying for an order using a credit card, the process generally includes the following steps:

  • Select credit card as the payment method on the checkout page

  • Enter the required credit card details, including card number, expiration date, and security code

  • Review and confirm your order information before submitting payment

  • Once payment is successful, the order will enter a confirmed status

After payment is completed, you will receive a confirmation message containing your order number and payment record.

3. Payment Security and Information Protection

We place a high priority on the security of payment transactions.During the credit card payment process, relevant information is handled using encrypted methods and is used solely for transaction verification purposes.

We do not actively store complete credit card information.

4. Payment Failure or Exception Information

Credit card payments may fail under the following circumstances:

  • Incorrect credit card information entered

  • Insufficient credit limit or restrictions imposed by the card issuer

  • Network connectivity issues

  • Verification not approved by the card issuer

If a payment is unsuccessful, you may review the information provided and try again, or choose another available payment method.

5. Order Status and Payment Confirmation

  • After successful payment, the order status will be updated to confirmed

  • If payment is not completed, the order will not enter the processing stage

  • Orders are only prepared for processing and shipping after payment is successfully completed

Order status is determined by the information shown in our system.

6. Duplicate Payment Handling

If a duplicate payment occurs due to operational or network issues, please contact us promptly and provide the relevant order details.We will review the situation and assist with handling it according to our established procedures.

7. Updates to This Guide

We may update this Credit Card Payment Guide from time to time to reflect improvements in payment processes or service needs.Any updates will be published on the website and will take effect from the date of publication.

8. Contact Information

If you encounter any issues during the credit card payment process or have questions related to payments, please contact us using the following methods:

Address: 6730 ROCKY LANE, NACOGDOCHES, TX 75964, United States
Telephone: +1 (646) 565-9493
Email address: hello@jutedecory.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)